Frequently Asked Questions
Will you keep my information confidential?
Can my partner come to see you too?
Will you judge me?
Will you respect my religious beliefs, spirituality, culture or sexuality?
We are respectful of all people’s faiths, beliefs, cultures and sexuality. It is not the role of the counsellor to force their world view or opinions onto a client. It is the role of the counsellor to help you to understand the circumstance you find yourself in and to help you identify alternative ways to overcome your issue.
Are you qualified and ethical?
I have been working in the area of counselling for 16 years and have a Master of Counselling and a Certificate IV in Life Coaching. I have the highest level of membership (Clinical) as a Professional Counsellor and I am an Associate Certified Coach. I strive to be professional and ethical at all times in my relationships with clients and as a business owner. My personal boundaries include the preclusion of personal relationships with clients outside of counselling, confidentiality and the non-hugging of clients. I am unable to receive a gift or hug from a client.
How often do I need to come and for how long?
Can I get a Health Fund Rebate?
Can I get a Medicare Rebate?
To receive a Medicare rebate, you must see a registered psychologist or a mental health social worker through a mental health plan prepared by a GP. Our current fee of $90 is between $15 & $45 more than the gap fee you will pay with a non-bulk billing provider.
Do I need a referral?
How long before I can get an appointment?
I don't have a babysitter. Can I bring my children with me to a counselling session?
How do I pay?
What is your cancellation policy?
What is the difference between a life coach, counsellor, psychologist and psychiatrist?
Life Coaches work with their clients to help them to maximise their potential. The coach’s job is to provide support to enhance the skills, resources, and creativity that the client already has. Coaches do not go into detail regarding a client’s past hurts or traumas.
Counsellors help clients to think in new ways, manage difficult emotional experiences more effectively, and practise different ways of behaving. They do this by listening and focusing on the client’s concerns and difficulties without judgement, helping the client to see things from a different perspective. Counsellors do not tell their clients what to do.
Psychology is predominately a medically-orientated model which focuses on diagnosis and symptom reduction of mental illness. A psychologist will assess and diagnose a problem and determine what’s best for ongoing care but is unable to prescribe medication.
Psychiatrists are mental health professionals who have trained first as a medical practitioner but have then gone on to receive specialised training in treating mental disorders, including the more serious ones such as schizophrenia and severe depression. Psychiatrists are able to prescribe medication.