Frequently Asked Questions
Will you keep my information confidential?
Can my partner come to see you too?
Will you judge me?
Will you respect my religious beliefs, spirituality, culture or sexuality?
Are you qualified and ethical?
How often do I need to come and for how long?
Can I get a Health Fund Rebate?
Can I get a Medicare Rebate?
To receive a Medicare rebate, you must see a registered psychologist or a mental health social worker through a mental health plan prepared by a GP. Our current fee of $90 is between $15 & $45 more than the gap fee you will pay with a non-bulk billing provider.
Do I need a referral?
How long before I can get an appointment?
I don't have a babysitter. Can I bring my children with me to a counselling session?
How do I pay?
What is your cancellation policy?
What is the difference between a life coach, counsellor, psychologist and psychiatrist?
Counsellors help clients to think in new ways, manage difficult emotional experiences more effectively, and practise different ways of behaving. They do this by listening and focusing on the client’s concerns and difficulties without judgement, helping the client to see things from a different perspective. Counsellors do not tell their clients what to do.
Psychology is predominately a medically-orientated model which focuses on diagnosis and symptom reduction of mental illness. A psychologist will assess and diagnose a problem and determine what’s best for ongoing care but is unable to prescribe medication.
Psychiatrists are mental health professionals who have trained first as a medical practitioner but have then gone on to receive specialised training in treating mental disorders, including the more serious ones such as schizophrenia and severe depression. Psychiatrists are able to prescribe medication.