Employee Assistance Programme Archives - Page 5 of 7 - Finding the Light Counselling & Coaching

Overwhelm

This entry was posted by David Lawson | May 16, 2021 | Depression, Employee Assistance Programme, General Counselling, Healthy Workplace, Relationship Counselling, Self Esteem, Stress

Overwhelm is struggling to cope or deal with where you find yourself in your current situation. Feeling swamped, overloaded, defeated, and buried are some ways people describe what it is like when they are overwhelmed. Overwhelm has several parts to it including: 1. High expectations of yourself. 2. Agreeing to do too much. 3. Being critical of yourself. 4. Trying to be perfect. 5. Must do everything yourself. They can be summarised by –... read more

The 8th Habit

This entry was posted by David Lawson | Apr 25, 2021 | Employee Assistance Programme, General Counselling, Healthy Workplace, Life Coaching, Relationship Counselling

The 8th habit of highly effective people, Stephen Covey says, is this: find your voice, and inspire others to do likewise. For those of you who have not read Stephen Covey’s bestselling 7 Habits of Highly Effective People. Here the 7 habits. 1. Be proactive. 2. Begin with the end in mind. 3. Put first things first. 4. Think, win, win. 5. Seek first to understand, than to be understood. 6. Synergize. 7. Sharpen the saw. The 8th habit is... read more

Dealing With Difficult Customers

This entry was posted by David Lawson | Apr 27, 2019 | Employee Assistance Programme, General Counselling, Healthy Workplace, Life Coaching

Earlier this week I was on the Small Business Talk Podcast where I spoke about dealing with difficult customers. What I spoke about also applies to non-business relationships. It is a 28 minute podcast and I include the highlights of what I spoke about below. Show Notes Today, my special guest is David Lawson. David is from Finding the Light Consultancy and Coaching. David has been in the people helping profession for more than 18 years and has... read more

Happy workers = safer workplace!

This entry was posted by David Lawson | Jun 16, 2017 | Employee Assistance Programme, Healthy Workplace, Stress

Do you know the true cost of injuries in your workplace? Do you know how much influence the happiness of workers can have on injuries? A recent study (Psychosocial safety climate, emotional exhaustion, and work injuries in healthcare workplaces) says preventing work injuries requires a clear understanding of how they occur, how they are recorded, and the accuracy of injury surveillance. Workers feeling down and with high levels of emotional... read more

Don’t Win the Battle to Lose the War …

This entry was posted by David Lawson | May 25, 2017 | Employee Assistance Programme, Relationship Counselling

Is winning an argument worth it? In this article I will summarise some of the principles in Part Three – How to Win People to Your Way of Thinking – of Dale Carnegie’s book, “How to Win Friends & Influence People” *. Principle 1 – The best way to win an argument is to avoid it. Carnegie writes that winning an argument is pointless if it is only to prove to the other person that they are wrong and you are right. An argument... read more

Critical Incident in Your Workplace

This entry was posted by David Lawson | Feb 27, 2017 | Employee Assistance Programme, Healthy Workplace

What is a Critical Incident? A Critical Incident is a workplace event – extraordinary in nature – which can produce significant reactions on victims or those either directly or indirectly impacted. Who can be affected? Witnesses, employees, colleagues, clients and family members all can be affected by a Critical Incident. Typical examples of a Critical Incident include: robbery; car accident; client illness (e.g. heart attack in... read more