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Critical Incident in Your Workplace

What is a Critical Incident? A Critical Incident is a workplace event – extraordinary in nature – which can produce significant reactions on victims or those either directly or indirectly impacted. Who can be affected? Witnesses, employees, colleagues, clients and family members all can be affected by a Critical Incident. Typical examples of a Critical Incident include: robbery; car accident; client illness (e.g. heart attack in... read more

8 Tips for Conducting Better Job Interviews

We’re often so concerned about employing a person with the right skills, we forget to think about character and attitude. Skills are learned; character and attitude are not! If you’re not totally satisfied with your recent staff appointments, maybe it’s time to re-think how you do interviews. Here are some tips to bear in mind: Prepare! Prepare well beforehand. If you leave the person waiting because you are unprepared for their arrival, this... read more

We do Skype Appointments

Is distance a problem? If you live in another city, state, or country (yes, we do have overseas clients), we offer appointments via Skype or phone.

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