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Happy workers = safer workplace!

Do you know the true cost of injuries in your workplace? Do you know how much influence the happiness of workers can have on injuries? A recent study (Psychosocial safety climate, emotional exhaustion, and work injuries in healthcare workplaces) says preventing work injuries requires a clear understanding of how they occur, how they are recorded, and the accuracy of injury surveillance. Workers feeling down and with high levels of emotional... read more

Don’t Win the Battle to Lose the War …

  Is winning an argument worth it? In this article I will summarise some of the principles in Part Three – How to Win People to Your Way of Thinking – of Dale Carnegie’s book, “How to Win Friends & Influence People” *. Principle 1 – The best way to win an argument is to avoid it. Carnegie writes that winning an argument is pointless if it is only to prove to the other person that they are wrong and you are right. An argument... read more

Be Interested in People for Them to Like You

Be interested in people! In this article, we will summarise the principles of Part Two – Six Ways to Make People Like You – of Dale Carnegie’s book, “How to Win Friends & Influence People” *. Have you started reading it yet? All of us like to be liked. Even one person not liking us, can affect how we view ourselves. Principle 1 – Be genuinely interested in other people. Carnegie talks about Tippy, the puppy his father bought him... read more

How to Win Friends & Influence People

Most people know the classic written by Dale Carnegie, “How to Win Friends & Influence people” *. Have you read it? It’s a timeless book, designed for regular reading. Dale Carnegie conducted a great deal of research and interviewed many people before writing this book. This article is my summary of the principles in Part One of his book – “Fundamental Techniques in Handling People”. These principles are as important now as when Carnegie... read more

Critical Incident in Your Workplace

What is a Critical Incident? A Critical Incident is a workplace event – extraordinary in nature – which can produce significant reactions on victims or those either directly or indirectly impacted. Who can be affected? Witnesses, employees, colleagues, clients and family members all can be affected by a Critical Incident. Typical examples of a Critical Incident include: robbery; car accident; client illness (e.g. heart attack in... read more

We do Skype Appointments

Is distance a problem? If you live in another city, state, or country (yes, we do have overseas clients), we offer appointments via Skype or phone.

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